More information about the SAFERi Safety Leadership Framework
Introduction:
SAFAERi is a safety specific transformational leadership model (Mullen and Kelloway, 2009) based on the SAFER safety leadership model (Wong, 2015). The model provides a framework of leadership best practices based on a transformative leadership model and focused on the health and safety culture and program in an organization.
SAFER calls for senior organizational leaders to participate and support the organization’s health and safety program by:
- S: Speaking about safety frequently in a way that all those working in an organization know that safety is personally important to the leader and vital to the success of the organization
- A: Act or take actions / be active in the organization’s health and safety program and activities so that others see the leader if willing to take the time to support and enhance health and safety related activities.
- F: Focus on safety when setting goals, allocating resources, reviewing organizational performance and the performance of senior managers, asking question and being able to respond when asked about the health and safety issues in their organization
- E: Engage and Empower people in a way that allows them to take more personal responsibility and have more accountability for improving the health and safety of the organization’s staff and those they provide care / support to.
- R: Recognize individual workers and departments that demonstrate positive health and safety related attitudes, have good health and safety performance, and help support others to improve the health and safety for all.
AWARE-NS, Nova Scotia’s Health and Community Care Safety Association has been using the SAFER model to enhance safety leadership at the manager and supervisor levels for more than 5 years. This work has provided anecdotal evidence of the validity and benefit of the SAFER model (AWARE-NS, 2023). The SAFER safety leadership model has also been adopted and referenced by a number of government and quasi-government organizations e.g. The Office of Nuclear Regulation (UK).
The SAFER safety model has been studied and, when linked to a SAFER Leadership Training program, found to help improve safety compliance, safety climate, improve leader and employee perceptions of the safety leadership of the leaders, and improve safety behaviours. (Kelloway and Mullen (2017), Ozbilir (2021), and Serban (2022)).
SAFER to SAFERi:
In 2021, a working group of senior leaders (CEOs, Administrators, Executive Directors) from Nova Scotia’s Long Term Care, Home Care, and Disability Support Program organizations was formed to identify a set of core safety practices that they felt all senior leaders in their sectors should be putting in to place and supporting. The working group reviewed a number of different safety leadership models and research that speaks to the importance of leadership, at the CEO level, to on organization’s health and safety culture and performance.
The working group members agreed that the SAFER Leadership Model represented good leadership practices that they identified with, supported, and felt should be used by all senior leaders. However, the group members felt that the SAFER Model failed to cover the role of senior leadership in the identification and mitigation of health and safety risks. Some felt that this fundamental component of an effective health and safety program could be covered under one or more of the SAFER Model’s elements, e.g. A or F, and others asked if it was not an operational aspect of health and safety program implementation. After much discussion the group all agreed that they would like to specifically call out the importance of senior leadership when it came to ensuring that policies, processes and feedback mechanisms were in place to identify and mitigate health and safety risks. They also agreed that senior leaders need to ask questions and insist on timely, accurate, and impartial information to provide themselves with a clear and accurate picture of the organization’s health and safety environment and to help them lead a process to identify health and safety opportunities and further mitigate risk.
The working group endorsed a small change to the SAFER model, adding an ‘i’ element to create the SAFERi Safety Leadership Model.
The SAFER Leadership Model was reviewed and discussed by a Leadership working group made up of 15 CEOs, Executive Directors, and Administrators from Nova Scotia’s Long Term Care, Home Care, and Disability Support Sectors. They all agreed that the model was a good way to approach the issue of safety leadership and they indicated that they all look for opportunities to put the SAFER Model into practice.
During the discussions the leaders indicated that the SAFER Model would be enhanced by making it more explicit that senior leaders in an organization need to play an active role in ensuring that hazard identification and risk management activities are taking place in their organization. They noted that senior leaders need to ask clear and specific questions about risk to workers, how hazards are identified and what these hazards are, results of inspections and incident investigations and on the impact of activities and programs implemented to reduce risk. They need to ask questions and insist on timely, accurate, and impartial information to provide themselves with a clear and accurate picture of the organization’s health and safety environment and to help them lead a process to identify health and safety opportunities and further mitigate risk
The 15 sector leaders suggested that the SAFER model become the SAFERi model, with the ‘i’ standing for ‘Identify and Manage Risk’. It was agreed that all senior leaders in Nova Scotia’s Long Term Care, Home Care, and Disability Support Sectors receive education, information and support to implement six Standard Safety Leadership Practices, or the SAFERi Safety Leadership Model.
References:
AWARE-NS, 2023 – personal communication with training and consulting staff
Kelloway, E.K, & Mullen, J. (2017) WorkSafeNB S.A.F.E.R Training & Evaluation Report. Accessed on-line on April 17, 2023 at: https://www.smu.ca/webfiles/SAFERFinalReport.pdf
Mullen, J. & Kelloway, E.K. (2009). Safety leadership: A longitudinal study of the effects of transformational leadership on safety outcomes. Journal of Occupational and Organizational Psychology, 20, 253-272
Ozbilir, T. (2021), Leading the way to safety: An investigation of S.A.F.E.R. Leadership. PhD Thesis, St. Mary’s University, Accessed on-line on April 17, 2023 at: https://t.library2.smu.ca/handle/01/29569
Serban, D. (2022), A safer workplace: A longitudinal examination of S.A.F.E.R leadership on employee outcomes. MASc Thesis, St Mary’s University. Accessed on-line on April 17, 2023 at: https://library2.smu.ca/bitstream/handle/01/31035/Serban_Diana_MASTERS_2022.pdf
Wong, J.H.K., Kelloway, E.K. & Makhan, D.W. (2015). Safety Leadership: In S.Clarke, T.M. Probst, F. Guldenmund and J. Passmore (Eds). The Wiley Blackwell Handbook of Psychology of Occupational Safety and Workplace Health Handbook. (pp. 83-111) Chichester: Wiley.